The TriVOX VN100 was developed by a company that offers advanced
technologies for use in networking telephones and computers in small
offices and residences. Although not originally developed for household
use, it is very robust and simple to install. By adding the TriVOX
to your phone line, you are taking the first step to having the
phones behave in a way that is determined by you, for total control
and complete flexibility. The best part is that you can minimize
the monthly charges that you pay to the telephone company for equal
services with no changes to your existing wiring. With additional
units you can even eliminate monthly charges for extra lines.
To use all of its functionality, it is recommended to have a minimum
of two answering devices. The first is used to act as a call screener
(auto attendant in technical terms) to deliver your message to telemarketers
and other callers, and, at your option, let callers know the two
number code that you set to ring through to you or your answering
device. In essence, you are creating a automated receptionist, to
filter out all unwanted calls.
In your message, if you elect not to disclose the secret
code that you set, callers will not be able to ring the phones
that are connected behind the TriVOX, and you would set the auto
attendant to take messages. That means that your phones will only
ring if someone has the code that you have given them. Another great
feature is that, if your code becomes overused, you can change it
at any time. By adding additional units, the caller can be directed
to more that one extension. For example, you could have one extension
for each of the children and one for the adults, or one for personal
use and one for business use. By adjusting your message at the first
announcement, you can direct callers anywhere in the system
that you establish, and can add up to 12 unique extensions. By adding
extensions, the caller only rings the intended recipient. Each extension
number may have more than one phone connected to it as well. For
example, one extension number can be dedicated to all phones in
the childrens rooms.
Packed in the box with the TriVOX VN100 are simple instructions
on connecting the unit in various configurations. We found them
to be very straight forward. Once connected, your phones and answering
devices work as expected, without interference from the TriVOX.
We did found the unit to be a finicky about line voltage, but this
was corrected by taking a more direct route from the TriVOX to the
jack from the telephone company. The small unit also requires power
from a 110V receptacle.
This unit is a great match for anyone wishing to rid themselves
of the aggravation of telemarketers, with the added benefit of equipping
their home or small business with a very professional sounding and
acting mini system. Short of upgrading to a complete telephone system
with a control unit and proprietary phones, this is an economical
and very flexible solution, but we recommend it only for those proactive
types, willing to invest a little more time with the configuration
and minor changes that may be necessary.
We would love to hear from you if you have used one of our products!
CLICK HERE to fill out our
product feedback form.
Frequently Asked Questions
Does it work with caller-ID?
Yes! (It must be a standalone caller-ID device) Just connect the standalone
Caller-ID device between the wall outlet and the standalone auto-attendant
How can I use the TriVOX with my existing combined telephone
and answering machine?
You need a standalone auto-attendant answering machine.
You may use your combined telephone and answering machine to serve
as an additional voicemail box in case you are truly not available
to receive the phone call.
Why do I need an auto-attendant?
In order for our TriVOX to block the unwanted callers, while giving
an opportunity to let your friends and relatives enter the secret
code. That is why we need the auto-attendant to
go off-hook and make the announcement.
Can I use the TriVOX with my phone companys answering
NO, but the good news is that with TriVOX setup you can eliminate
your phone companys answering service and its associated monthly
Can I change my secret code once I have set it?
YES! You may change your two digit secret code at anytime;
unplug the 12V AC power connector; change setup; and then reconnect
the 12V AC plug into TriVOX.
Will TriVOX work with a cordless phone?
YES! It sure does.